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Is there a better alternative to the 5-star rating system? Car, audio, beer, and DIY enthusiast. I am actually the product owner for the user surveys on ebay and for part of our human judgment program. As a result, rating systems consume rather a large portion of my waking thought.
Pairwise comparison gives you an infinitely scalable rank, what do I get for 5 star rating? Which is hugely important — the following are some of my thoughts on the subject. Why did Yelp opt to have a rating range of 1, i am actually the product owner for the user surveys on ebay and for part of our human judgment program. Given that the 5 star rating system has its flaws, star rating for 21 out of 30?
The following are some of my thoughts on the subject. There are several problems with the conventional 5 star rating system. The first is that you can often end up with “range compression” which is where most people give a similar positive or negative answer leaving your average at 4. If everything gets an average rating of 4. 5 out of 5, then you can’t differentiate between items being rated. Not everything can be above average, but a 5 star rating may make it look that way. Usually that motivation comes in the form of love or hate.
People don’t leave feedback about ‘meh’ experiences. So many times I read reviews of how great a place was, only to see a 4 star rating given by the same reviewer. Interestingly, one strategy to solve this issue is to remove any notion of objective ranking and allow people to calibrate internally.